Help centre
How do I book?
Choose the tour, date, time and party size. Sign in as a traveller and submit the request. The initial status is Pending; the guide confirms or rejects it.
Where are bookings and messages?
Open your traveller account → Bookings. The detail shows history, the saved price and the conversation with your guide. You can cancel a booking when its status allows cancellation.
How is the guide assigned?
An administrator explicitly assigns the platform guide. Public guide registration is disabled. Tours need valid content, stops and departure schedules before publication.
How do I change language?
Select ES or EN in the header. The guide writes content for each language; missing translations use fallback, not automatic translation.